Product Ideas Portal
As an Admin/Staff user, I’d like to be notified that a contact has unsubscribed from emails or opted out of text messages.
Tracking down agents who have unsubscribed/opted out using the engagement filters creates additional work, if it is even remembered to check.
The notification could be via the bell icon and/or email.
This feature has been implemented. Please reach out to support@getbrokerkit.com with any questions about it.
04/04/2024 - 2.88.0
BKPD-I-607 - Notification Center (Bell icon for notifications in top right of screen)
BKPD-I-522 - Notifications for Opt-outs/Unsubscribes
Introducing the Notification Center
The Notification Center is your hub for managing alerts related to email and text engagement.
Stay informed with its key features:
Bell Icon: Indicates new activity.
Unread Notifications: The number next to the bell shows unread notifications.
Receive Notifications on:
Email Opens
Email/Text link clicks
Email/Text Unsubscribes
Email Video Opens/Clicks
Text Video Clicks
Text Replies
Coming Soon! More notifications are to be added!
Organized by Day: Notifications are grouped by day, with the most recent ones at the top.
Unread vs. Read: Green circles are for unread, and light gray is for read.
Toggle for Viewing: Blue for unread only, gray for all notifications.
Clickable Links: Click to go to the contact profile mentioned in the notification.
Filters: Filter by email, text, or all notifications.
Notifications Settings: Customize how you receive alerts (bell or email).
Stay connected with the new Notification Center! 📢🔔