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Jobs To Be Done
We are requesting a way to auto-assign agents to users, not sure if this is on your roadmap, but I think this would be a great feature for you to add, especially for your large clients.
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Pain
The Pain is for large accounts they have to go in and manually assign agents to users, when most of these firms auto-assign by area, like office zip code or city, or the Relitix auto-assign feature using the closest office where the agent does their primary business. |
Thanks for submitting this idea. We moved this idea to the status of Future Consideration to see what type of additional interest it gets in terms of votes from other users. We use the votes to help prioritize our product roadmap.