Product Ideas Portal
When creating campaigns with text or emails messages there is a field titled From which must be selected among the users. When creating tasks you can select a person to assign it to or the contact owner.
It would be nice if the email and text messages could come from the contact owner so that all users can use the same campaign and have the system automatically send from the contact's owner. Otherwise, emails and texts are coming from people who are unfamiliar to the contact.
|
Jobs To Be Done
Simply adjust the from field in text and email messages inside of campaigns to include "Contact Owner" |
|
|
Pain
Contacts are getting messages from users who they are unfamiliar with. It looks like we are competing for recruits between our own management team. It seems confusing at the least and unprofessional at the most. |
I saw that right after I put it in.
Thanks,
John
[image: adamscameronfoundation.com]
John,
Ironically, we just implemented this feature you requested last night, so this request is redundant.
Please see our changelog here for details: https://ideas.brokerkit.com/sections/7268038126137756226
Also, here is the idea which was implemented, which I will merge this request into: https://ideas.brokerkit.com/ideas/BKPD-I-630