For example, if the overdue task cannot be completed on time and has to be completed prior to the next one, it won't mess up the sequence of events.
Jobs To Be Done
Recruiter |
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Pain
Not enough time to complete all manual tasks in one day. |
I see so many agents that get bombarddd with emails and would like to see that they can't move onto the next step till that step is done ----doesn't help if agent doesn't even open that email and it should trigger the admin to call them to see how to help them complete their task