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Categories API Integrations
Created by Brokerkit Product Management
Created on Aug 30, 0019

Outbound contact API webhooks

As a Brokerkit user with multiple business systems, I want contact changes in Brokerkit to automatically trigger webhooks to external systems, So that I can keep my contact data synchronized across platforms without manual updates.

Acceptance Criteria:

  • Can configure webhook endpoints for external systems

  • Can select which contact fields trigger webhooks when changed

  • Webhooks fire on contact creation, updates, and deletion

  • Receive confirmation when webhooks successfully deliver

  • Can view webhook delivery history and failures

Jobs To Be Done

Allow Brokerkit users to set up webhooks that trigger when contacts are created, updated, or deleted in Brokerkit. This would enable real-time synchronization with external CRMs, marketing platforms, and other business tools. Users could configure webhook endpoints and select which contact field changes should trigger notifications.

Pain

Pain Points:

  • Manual effort required to keep external systems synchronized with Brokerkit contacts

  • Time wasted copying contact updates across multiple platforms

  • Risk of data inconsistency between Brokerkit and other business tools

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