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Status Shipped
Categories API
Created by Brokerkit Product Management
Created on Jul 7, 0023

Contacts in Archived being moved back to Retention via API

*Story Narrative*

As a user of Brokerkit, when I move a lead to Archived, I expect it to remain there until I manually move it to Retention or Recruiting. I do not want an import from the Team Importer or from a Retention Relitix API call to move a lead back to Retention from Archived. Remaining in archived is crucial for my records and to keep from causing user or contact dissatisfaction by reaching out to someone who does not need or want contact. 

*Acceptance Criteria*

# Design
## When merging contacts from Team Template through Team importer with Archived contacts, 
### The contact should remain in the "Archived" state despite being part of the import
### Production Data on Import- Update for the Archived contact
### Notes on Import- Notes should be added to the existing notes for the Archived contact
### Contact Information on Import- Imported contact information should be added to the Archived contact’s profile 
### Labels on Import- Labels should be added to the Archived contact’s profile 
## When merging contacts through a Relitix API call with Archived contacts: 
### The contact should remain in the "Archived" state.
### Production Data on API Call- Update for the Archived contact
### Notes on API Call- Notes should be added to the existing notes for the Archived contact
### Contact Information on API Call- Imported contact information should be added to the Archived contact’s profile 
### Labels on API Call- Labels should be added to the Archived contact’s profile 

  • ADMIN RESPONSE
    Feb 20, 2024

    This feature has been implemented. Please reach out to support@getbrokerkit.com with any questions about it.

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