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Status Shipped
Categories Texts
Created by Brokerkit Product Management
Created on Oct 6, 2023

RELATED IDEAS

Warnings on texting above limits to avoid usage charges

  • When you go to send a text which will put you over your limit you will get a warning alert asking you approve the text or purchase additional text blocks first to increase the limit

Jobs To Be Done

  • Brokerkit currently has soft limits for texting with a certain allocation of text segments per month per pricing plan. When you go over the allocation for the month, the texts will not be blocked, and they will result in usage charges.

  • This change would be to either provide warnings that have to be accepted or limits to block texting when you have hit the included text segment allocation to avoid charges - Please add a comment with your preference
Pain

  • Usage charges for texting segment overages with Brokerkit
  • ADMIN RESPONSE
    Dec 22, 2023

    This feature has been implemented. Please reach out to support@getbrokerkit.com with any questions about it.

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  • Admin
    Brokerkit Product Management
    Reply
    |     Dec 22, 2023

    Exciting News for Brokerkit Users:

    We're thrilled to introduce Texting Over Limit Alerts, a new feature designed to keep you informed and in control of your texting usage. As a Brokerkit admin or staff user, you'll receive real-time alerts when sending texts that exceed your monthly segment limit, helping you avoid unexpected billing surprises. These alerts will appear in various scenarios, and you can choose to proceed or take action as needed. With this feature, you can confidently manage your texting strategy and make informed decisions. Thank you for choosing Brokerkit as your partner in real estate growth.


    Below is an animation of how it works:


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