You can see the number of times a recipient opens an email or clicks the links but there is no way to sort by the people who are opening the email the most. I like to target people who click the links or open the emails multiple times and make a call to them. Currently, I have to open each person and look at the number below the email. This idea would be to add a column in the contact table views for the engagement which you could sort on.
Jobs To Be Done
Be able to sort a contact by the number of times a recipient engages with or clicks content. |
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Pain
Having to open every contact to see if they have opened the content multiple times is time consuming. |
No you cant
[cid:163d7e30-3e40-4d08-9341-8091af0d62ed]
Lindsey,
Thanks for reaching out with this suggestion. I believe your request can be handled with existing functionality using our Engagement filter.
Below is an animation of how to navigate to it. Can you please review that and confirm it addresses your needs?